Documents and Data Protection

Personal data protection policy

This policy explains what personal data about you we process, for what purpose, on what legal basis, and what rights you have in connection with its processing. Processing is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on personal data protection, as amended.

1.1 Controller

The controller has not appointed a data protection officer, as it is not legally required to do so. For all questions concerning the processing of personal data, please contact us using the contact details above.

1.2 What personal data we process

We process only the data that you provide to us yourself via the contact form, the configurator, e-mail or by telephone, and the technical data necessary for the operation of the website:

• Identification data: first name and surname, or the company name and company ID,
• Contact details: e-mail address, telephone number, address (billing address or address of the installation site),
• Content of communication: the text of your message or enquiry, including subsequent e-mail and telephone communication,
• Technical parameters from the configurator: the entered data on the required equipment — capacity, span, lifting height, type and intensity of operation, environment and other technical specifications,
• Attachments: files that you voluntarily send us (for example drawings, floor plans, photographs of the hall or technical documentation),
• Technical browsing data: IP address, browser type and language, operating system, date and time of access and pages visited — to the extent necessary for securing and operating the website.

1.3 Purpose of processing

• handling your enquiry, question or request sent via the form, configurator, e-mail or telephone,
• preparing and sending a non-binding price quotation for crane equipment, accessories or service,
• mutual communication during quotation preparation, site inspection, installation and service,
• performance of the contract and related legal obligations, in particular accounting and tax obligations,
• ensuring the operation, security and functionality of the website and protecting the forms against abuse.

Your data we do not use for sending unsolicited commercial communications a we do not disclose it to third parties for marketing purposes.

1.4 Legal basis for processing

• Consent of the data subject — Art. 6(1)(a) GDPR: when submitting the contact form or an enquiry from the configurator and when using optional cookies. You may withdraw your consent at any time.
• Pre-contractual relations and performance of a contract — Art. 6(1)(b) GDPR: preparing a price quotation, concluding and performing a contract for the supply, installation or servicing of equipment.
• Legitimate interest — Art. 6(1)(f) GDPR: ordinary business communication with existing clients, protection of our legal claims and securing the website against abuse.
• Compliance with a legal obligation — Art. 6(1)(c) GDPR: retention of accounting and tax documents under special regulations.

1.5 Retention period

• Unfulfilled enquiry or price quotation: no longer than 24 months from the last communication, after which we delete the data.
• Concluded contract and completed delivery: for the duration of the contractual relationship and subsequently for the period resulting from limitation periods and warranty conditions.
• Accounting and tax documents: 10 years in accordance with the Accounting Act and tax regulations.
• Data processed on the basis of consent: until the consent is withdrawn, but no longer than the period stated above.
• Cookies: according to the storage period stated in the tables in Part 2.

1.6 Recipients and processors

We disclose your data only to the extent necessary and only to the following categories of recipients:

• Web hosting and domain provider — technical operation of the website and storage of submitted forms,
• E-mail service provider — delivery and archiving of e-mail communication,
• Suppliers and service partners — solely to the extent necessary to carry out the delivery, installation or service you have ordered,
• Accounting firm and tax advisor — processing of accounting records,
• Public authorities — where we are obliged to provide data by law.

We have concluded data processing agreements with our processors under Art. 28 GDPR, which oblige them to maintain confidentiality and an adequate level of security.

1.7 Transfers to third countries

Personal data is not transferred to third countries outside the European Economic Area or to international organisations is not carried out. All data is processed and stored on servers within the European Union.

1.8 Rights of the data subject

As a data subject, you have the following rights in connection with the processing of your personal data:

• Right of access (Art. 15 GDPR) — to obtain confirmation of whether we process data about you, and a copy of that data.
• Right to rectification (Art. 16 GDPR) — to correct inaccurate data or complete incomplete data.
• Right to erasure (Art. 17 GDPR) — the so-called right to be forgotten, if the purpose of processing no longer exists or if you withdraw your consent.
• Right to restriction of processing (Art. 18 GDPR) — to restrict processing while the accuracy of the data or the validity of an objection is being verified.
• Right to data portability (Art. 20 GDPR) — to obtain the data in a structured, commonly used and machine-readable format.
• Right to object (Art. 21 GDPR) — to object to processing based on legitimate interest.
• Right to withdraw consent (Art. 7(3) GDPR) — at any time and without giving a reason; withdrawal does not affect the lawfulness of processing carried out before its withdrawal.
• Right to lodge a complaint with a supervisory authority if you believe that the processing of your data has violated legal regulations.

1.9 How to exercise your rights

You can submit a request:

• by e-mail to the address olymp.investment@gmail.com,
• by post to the registered office address: OLYMP INVESTMENT s.r.o., Kostolné námestie 403, 067 77 Zemplínske Hámre.

We will respond to your request without undue delay, at the latest within one month of receiving it. In justified cases, particularly where the request is complex or where there are a large number of requests, this period may be extended by a further two months, of which we will inform you. Handling the request is free of charge; for manifestly unfounded or excessive requests we may charge a reasonable fee or refuse the request. For security reasons, we reserve the right to verify the identity of the requester.

1.10 Security of personal data

We have adopted appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or misuse. These include in particular encrypted data transmission using the HTTPS/TLS protocol, password protection of access to systems and mailboxes, restriction of access to authorised persons bound by confidentiality, regular backups and software updates, as well as protection of contact forms against automated abuse.

1.11 Automated decision-making and profiling

Automated individual decision-making and profiling within the meaning of Art. 22 GDPR are not carried out. The output of the configurator is an indicative technical document that is always reviewed and approved by a human.

1.12 Changes to this policy

We may update this policy from time to time so that it reflects the current state of processing and applicable legislation. The current version is always published on this page together with its effective date.

Cookie policy

This part explains what cookies are, which of them our website uses, for what purpose, and how you can change your decision about them at any time.

2.1 What cookies are

Cookies are small text files that a website stores in your browser when you visit it. On your next visit, the browser sends them back, which allows the site to remember your settings and function correctly. Cookies do not contain viruses, do not damage your device and do not directly identify you on their own — however, in combination with other data they may in some cases be considered personal data.

In addition to cookies, the website may also use similar browser local storage technologies, to which the same rules apply.

2.2 What types of cookies we use

2.3 Specific cookies used

We store necessary cookies on the basis of our legitimate interest in the proper and secure operation of the website. We store analytical and functional cookies only after you have given us your consent.

2.4 How to manage cookies in your browser

You can restrict or completely disable the storage of cookies at any time directly in your browser settings, where you can also delete files that have already been stored. The relevant setting is usually found in the Privacy and security section:

• Google Chrome: Settings → Privacy and security → Cookies,
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data,
• Microsoft Edge: Settings → Cookies and site permissions,
• Safari: Preferences → Privacy → Manage Website Data.

2.5 How to withdraw consent

You can withdraw your consent to the use of optional cookies at any time. Simply delete the stored cookies for the domain in your browser zeriavyolymp.sk — on your next visit the consent bar will be displayed again and you will be able to choose new settings. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal. You can also ask us to withdraw your consent by e-mail at olymp.investment@gmail.com.

Website terms of use

By using the website zeriavyolymp.sk, you agree to the following terms and conditions.

3.1 Copyright in the content

All content of this website — texts, photographs, graphics, icons, technical documents, structure and source code — is protected by copyright under Act No. 185/2015 Coll. (the Copyright Act). The content may be used exclusively for personal and non-commercial purposes. Any copying, distribution, modification or other use of the content for commercial purposes is prohibited without the prior written consent of OLYMP INVESTMENT s.r.o.

3.2 Trademarks

The designation Demag a Demag Cranes & Components, as well as related product names, logos and trademarks, are the property of their respective owner. They are used on this website solely for informational and identification purposes in connection with the equipment supplied and serviced. By mentioning them, OLYMP INVESTMENT s.r.o. does not claim any rights to these designations. The same applies to all other trademarks mentioned on this website.

3.3 Informative nature of the content and price quotations

The information, technical parameters and configurator outputs published on this page are of an informative and indicative nature and do not constitute an offer to conclude a contract or a binding quotation. Only a written price quotation or a contract confirmed by OLYMP INVESTMENT s.r.o. is binding. The final price, technical solution and delivery date depend on individual conditions, a site inspection and the current availability of components. We reserve the right to change and update the content of the website at any time without prior notice.

3.4 Links to third-party websites

The website may contain links to sites operated by third parties. These sites are not under our control — we are not responsible for their content, availability, the accuracy of the information provided, or the way they process personal data. We recommend that you review the terms and personal data protection policies of each such site separately.

3.5 Liability

We prepare the content with due care, but we are not liable for any damage arising from the use of the information on this website or for any interruption of its availability for technical reasons. Always consult decisions on the technical solution directly with us.

3.6 Contact